Skyrocket your subscription business with AI
LUNA is the all-inclusive Shopify subscription platform that uses artificial intelligence to optimize and grow your subscription revenue.
KEY HEART & SOIL STATS
$3m+
revenue retained via LUNA Email Order Boost
138%
subscription growth
$1.16m
revenue recovered via LUNA Payment Recovery
From opt-in to spending to retention
Conversion
Retention
Increasing Customer LTV
Goal
Business Type
Customers to Support
Type of Support
Solution Type
Email Order Boost
Orbit Keeper
Payment Recovery
Grow your store to be as big as possible
Serve select customers and make LUNA better & better
A handful of select customers
We get to know your business as you do. Chat with us on Slack
Custom for your store
Easily send beautiful, custom-branded Upcoming Shipment Emails
Retain more subscribers by providing valuable alternatives to cancellation
Boost your subscriber LTV and reduce passive churn
Get more customers to convert and choose subscription.
Our high-performing PDP selector allows you to provide customers with all the information they need to make an informed decision. Easily choose between a one-time order or subscription, customize options, and add to cart.
Elevate the subscriber experience.
LUNA's unified account area allows customers to manage both their subscriptions and one-time orders in one place. Enhance the experience with custom features and elements specific to your store, and see an increase in customer loyalty and spending.
Keep subscribers in orbit.
LUNA’s Orbit Keeper helps reduce cancellations and retain more subscribers by offering alternative options, personalized discounts, and an easy cancellation process. If a customer does cancel, their information is passed on to your customer success team to provide excellent support and try to win them back.
Effortlessly manage your subscription business.
LUNA’s user-friendly admin area allows you to easily control and manage your subscription system. Plus, our white-glove support on Slack is always available to provide assistance. Your customer support team will also be able to work more efficiently with our system in place.
Increase AOV and
reduce churn.
This powerful feature allows subscribers to easily add products or delay their orders from an upcoming shipment email. Our upsell feature has a high conversion rate, making it easy for customers to increase their average order value with just a few clicks. Subscribers can also easily delay their shipments, reducing the risk of churn.
Improve customer retention and reduce churn.
Automatically retry failed payments and intelligently send a payment recovery email campaign to help customers update their billing information.
Boost your email marketing.
Take your email marketing to the next level with Klaviyo Link. Our seamless integration with the industry-leading platform allows you to easily analyze customer behavior and send targeted campaigns to subscribers.
Subscribers manage their subscriptions easily with SMS
LUNA's SMS Subscription Management feature puts customers in control of their orders, increasing lifetime value. Subscribers receive a text reminder three days before their renewal date, giving them the opportunity to manage their subscriptions using SMS commands.
Gorgias Integration
LUNA's Gorgias Integration supercharges your customer support team, allowing them to manage LUNA subscriptions right within the Gorgias platform!
Cherish your most valuable customers with rewards
LUNA Rewards is designed to celebrate your subscribers. It’s simple: set milestones and choose the rewards. A free gift for a 3-month anniversary? A special discount after six? You decide. Craft the journey, delight at every milestone, and watch loyalty soar.
A flexible analytics stack.
What sets LUNA apart is our ability to route subscription data precisely where it's needed. Experience built-in analytics directly within Shopify, send data to any analytics provider, and run insightful reports from Peel Insights.
Whiteglove Slack Support
Fast customer support responses right in Slack.
Discover the full capabilities of LUNA with our feature list.
Customer Features
Ship Now
Apply Promo Code
Delay Order
Set Next Order Date
Set Order Frequency
Set Subscription Shipping Method
Set Billing & Shipping Per Sub
Subscription Order History
Edit & Swap Product
One-time Product Add-ons
Product Upsell
Merge Subscriptions
Cancel Subscription via Orbit Keeper
Easily Manage Multiple Subscriptions
SMS Management
Admin Features
Full Subscription Control
Edit Subscription Products
Reactivate Subscriptions
Set Subscription Shipping Method
Subscription Order History
Subscription Billing Log
Magical Link Access
Order fulfillment when OOS
Klaviyo Integration
Analytics Powered by Peel Insights
Supplemental Analytics with Peel Insights
Analytics Right in Shopify
Send Data Anywhere to Any Analytics Provider
Custom CSV Reports
Email Order Boost
Email Activity
Account Area Announcement Bar
Thank you!
We hope you've seen firsthand how our fully managed Shopify subscription platform can help you boost conversions, maximize subscriber lifetime value, and retain valuable customers.
If for any reason you don't love LUNA, no problem—we'll move you back to your previous provider with all your data and zero downtime.
So why wait? Start skyrocketing your subscription business with LUNA!
